Frequently Asked Questions
Your guide to shopping with TreasureGurus
How long will it take for my order to arrive?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original packaging and condition to be eligible for a full refund.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are the items pictured the exact ones I will receive?
While we strive for accuracy, many of our items are unique or handcrafted. Small variations in color or texture may occur, ensuring your 'treasure' is one of a kind.